Posts Tagged ‘Customer experience’
Partner Spotlight – FLS – FAST LEAN SMART
We’re absolutely delighted to welcome FLS – FAST LEAN SMART as the newest member of our partnership scheme at Cloud9 Insight. As a Microsoft Solutions Partner for business applications, we at Cloud9 Insight have implemented strategic Microsoft Dynamics 365 solutions for over 800 businesses. Our new partner, FLS, aligns perfectly with our values. FLS develops…
Read MoreRevolutionising the workplace with Artificial Intelligence
How AI (Artificial Intelligence) boosts workplace productivity and fosters creativity by Saoirse Jackson AI has become a hot topic in recent debates and for good reason. McKinsey predicts that around 50% of current work activities could be automated by adapting current AI. In this blog we discuss how the use of Artificial Intelligence boosts workplace…
Read MoreLego, E-Waste and French Wine. Carlene Jackson’s latest feature on Wake Up to Money
What do Lego, the rising threat of E-Waste and French Wine have in common? You guessed it, they were all topics of conversation on BBC Radio 5 Live’s Wake Up to Money show on 12th October 2023. Our very own Carlene Jackson was once again a special guest on this episode of Wake Up to…
Read MoreHow to create and edit system views in Microsoft Dynamics 365 – Cloud9 Product Insights
Welcome to Product Insights. A new series of articles from Cloud9 designed to inform and inspire the way you work with your Microsoft Dynamics 365 CRM. Today we’re taking a closer look at how to create and edit system views within Dynamics 365. What are Product Insights? Whether you’re just starting your Dynamics journey, or running…
Read MoreAI and you, how to get your clients Microsoft Copilot ready
How to get your clients Microsoft Copilot ready. If you’re reading this blog, then you likely already know that Microsoft’s flagship generative AI service, Copilot, has arrived. To be more specific, Copilot is currently in the process of being rolled out throughout the MS family of services. The free Copilot for Web service, Bing Chat,…
Read MoreHow to integrate Microsoft SharePoint with Dynamics 365 – Cloud9 Product Insights
Welcome to Product Insights. A new series of articles from Cloud9 designed to inform and inspire the way you work with your Microsoft Dynamics 365 CRM. Today we’re covering one of the most versatile and widely used Dynamics365 integrations, SharePoint. Why Dynamics365? With Microsoft Dynamics 365 CRM, you can leverage your data to optimise…
Read MoreMaster the art of selling Microsoft Dynamics 365 with Cloud9 Learn
Master the art of selling Microsoft Dynamics 365 with Cloud9 Learn The ability to effectively sell CRM solutions is an invaluable skill that can open doors to success and hugely increase your bottom line. The MSP (Managed Service Providers) market is growing at a rapid pace, and diversifying your sales portfolio with an essential service…
Read MoreDynamics 365 for Outlook – Cloud9 Product Insights
Welcome to Product Insights. A new series of articles from Cloud9 designed to inform and inspire the way you work with your Microsoft Dynamics 365 CRM. These articles are produced by the experts, specifically the friendly faces behind our highly accredited Customer Success Team (CST). Our expertise is what sets us apart here at Cloud9…
Read MoreDynamics 365 Customer Insights – What is it? And how will it support your marketing?
Dynamics365 Customer Insights just got a makeover Starting from the 1st of September 2023, Microsoft has renamed Dynamics 365 marketing to become Dynamics 365 Customer Insights – Journeys. The biggest change to come from this is that any new Dynamics 365 Customer Insights Journeys licenses will only contain real-time marketing features, and won’t feature outbound…
Read MoreThe need for an integrated sales and marketing CRM – your Cloud9 options.
Expertise and Support: Cloud9 is your ideal CRM partner Are you an SMB operating in a Microsoft-centric environment? Are you tired of managing a complex tech stack? The challenges for SMBS SMBs face a unique set of challenges when it comes to acquiring, retaining, and growing their customer base. They grapple with budget constraints, lack…
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