Unlock your business' full potential with Microsoft Dynamics 365 CRM
Gain new, powerful insights to improve customer experience, manage customer relationships more effectively, and drive operational efficiency. All through the power of Microsoft Dynamics 365
Why Dynamics 365?
Microsoft Dynamics 365 CRM helps you make the most of your data. It enables you to identify and nurture your most promising leads, develop relationships, and personalise experiences. And you can customise it to your business requirements with over a dozen apps, add-ons and integrations.
If you’re ready to start your digital transformation and realise the full potential of CRM in the cloud, we can help you every step of the way.
Microsoft Dynamics 365 will adapt and scale with your organisation
Unified interface
All modules and apps are accessible in one location, your Dynamics 365 portal. The cloud-based portal is available on any device, anywhere.
Embedded analytics
Analytics are crucial to driving smart decision-making across all levels of your business. Aided by Power BI, Dynamics 365 gives you access to real-time analytics. This allows you to easily view key performance metrics and identify patterns, revealing logical next steps for your business, all on one dashboard.
Easy integration
Alongside the basic functions, there are also countless opportunities for easy integration with the other apps you use every day. These integrations include the Microsoft apps you already use, as well as a huge number of third party platforms. Optimise your CRM experience to suit your unique business needs.
Customisable
Build your CRM to suit your requirements and the scale of the project. Microsoft Dynamics 365 CRM also gives you the opportunity to expand as demand grows and the system matures, with over a dozen apps and add-ons available to you.
Common data platform
Your Dynamics 365 portal is seamlessly integrated with all your other Office365 applications, including Outlook and Teams. Make navigation easier and simplify internal communications.
Book your business technology health check
Our consultants will:
- understand your business objectives
- analyse the technology that may be supporting or inhibiting growth
- share with you recommendations and a roadmap for success
Explore Microsoft Dynamics 365 CRM Modules
Dynamics works better together. Explore other CRM modules here:
Licensing
Overwhelmed by technical jargon?
We simplify the licensing of business applications for Dynamics 365 here.
Uncover CRM's new potential as a powerful whole-business improvement engine
Explore Other Dynamics Integrations and Add-Ons
ClickDimensions
Empowering marketers to generate promising leads whilst nurturing and prioritising the best leads.
Sage
Connect your sales processes with Sage Accounts to streamline documentation and simplify internal communications.
Docusign
Securely send and receive order forms, sales quotes and other documentation with electronic signatures.
DCP
Provides you with the tools to generate and process professional documents efficiently, simplifying documentation requirements.
Xero
Execute effective marketing campaigns and access embedded analytics in one place.
PowerMailChimp
Combine the powers of Microsoft Dynamics 365 and PowerMailChimp to send bulk emails and track all related statistics.
PowerWebForm
PowerWebForm makes creating web forms in Dynamics 365 quick and easy.
Dynamics Telephony
Advanced Telephony integration for Dynamics 365
HootSuite
HootSuite integration with Dynamics 365 Omnichannel for Customer Service provides best-in-class customer engagement.
HubSpot
Connect HubSpot and Dynamics 365 to sync your customer data in real-time, manage deal flow and automate your sales pipeline.
Power Platforms & Apps
Dynamics 365 is only the beginning.
Optimise your CRM to service your business needs by customising it with the vast range of power platforms and apps available. Take advantage of Dynamics’ full potential for personalised reports and workflows to support your business by connecting the apps with your unified interface.
What businesses say
"During the past 3 years, we have made substantial strides in using Microsoft Dynamics to improve our internal business processes across two businesses. The key, however, wasn’t just the products robust features and flexibility, but the extremely competent & very friendly support team that Cloud9 Insight provided that was truly focused on addressing our needs. Regardless of how busy they are what time of the day it is they are always there to deliver the best solution. I would like to thank Cloud9 Insight for the excellent support we have received throughout the years!"
Rushan Pathirana
Genuine Solutions