Why Businesses Can’t Ignore CRM and ERP Integration in the Age of AI and Automation

In an era where data drives success, businesses are increasingly recognising the critical need to integrate Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems. From enhancing operational efficiency to leveraging AI for predictive insights, the trends are clear: seamless technology integration is no longer optional, it’s essential. A recent survey conducted by TD…

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Unlocking Business Growth with Autonomous Agents in D365

At Cloud9, our commitment to Inspirational Clarity means guiding businesses through innovative solutions that simplify operations and accelerate growth. With the recent launch of Autonomous Agents at Microsoft Ignite, Dynamics 365 is revolutionising how businesses approach sales, finance and service. Let’s explore how these groundbreaking tools align with our methodology.   1. Sales Qualification Agent…

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